Ongoing Job Vacancy Recruitment at Imperial Logistics

Motus IT department has an opportunity for applicants specific but not limited to Monitor and respond to requests raised with the Helpdesk, provide remote support and respond to any queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement

Specific Role Responsibilities

  • Desktop support for Renault SA (onsite) & PDC (remote desktop) Installing windows, Microsoft updates, Internet troubleshooting, cabling work, telephony, printer setups, scans, etc (Win7 & Win10).
  • Renault specific systems support (Creation and setup of new users on Renault specific systems.) (Remote desktop & telephone support on Renault applications for dealers.)
  • Daily system health checks of Server rooms – Servers, network equipment, aircons, etc.

Qualifications and Experience

  • Matric
  • Drivers licence
  • Desktop support
  • Domain knowledge
  • Basic Network knowledge

Skills and Personal Attributes

  • Good Verbal and written communication skills
  • Willingness and ability to learn
  • Good interpersonal relationship skills
  • High level of detail and accuracy required
  • Punctual
  • Able to multi task
  • Self-motivated
  • Team player

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