Call Centre Jobs In Sandton : Collections Agent Inbound – mrpmoney at Mr Price Group. The collector will be responsible for collecting overdue installments, negotiation of payoff deadlines and resolution of discrepancies with the aim to minimize bad debt write-off. As an inbound agent, you are first line resolution and should be able to handle customer queries and offer good customer service
Debt Collection: Inbound
- Able to handle customer queries and manage to collect on the overdue installments to minimize bad debt write-off.
Maintain regular contact with customers when collecting on overdue accounts to ensure payments are made.
- Resolve customer discrepancies and short payments to ensure accurate debt owing information.
- All collection issues should be resolved timeously to maintain standards of customer service.
- Grade: 12
- 1 Year Experience in Debt Collection
- NCA (National Credit Act).
- CPA (Consumer Protection Act).
- Debtors Processes.
- POPI (Protection of Personal Information).
- DCA (Debt Collectors Act).
Open Mr Price Group Call Centre Job Positions