Telemarketer Job Vacancies at Educor
Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years.
- Matric is essential and a Diploma with Sales and Marketing is advantageous.
- A minimum of 1 – 3 years of experience in a similar role is required.
- Typing speed of 25 wpm
- Computer literacy is essential especially in MS Outlook, MS Word and MS Excel.
KEY PERFORMANCE AREAS:
- Answer switchboard and telephone within three rings
- Assist at the front counter.
- Conduct telephone feedback when required.
- Report any complaints heard from the students to Management.
- Record prospective student details from each enquiry on CRM.
- Email, post and fax information to potential customers when required.
- Send welcome letters and thank you letters to learners as and when required.
- Generate sales through telephonic consultation
- Pursue sales by tele-canvassing and phoning past students for further courses
- To make an average of 150 sales calls per day
- Generate 10 appointments daily
- To confirm appointments made.
- To accurately report output daily.